Customer relationships and community giving take center stage during challenging year.
The interactive Mutual of America 2020 Annual Report, titled The Power of Partnership, is now available.
The Report emphasizes the Company's commitment to building and strengthening its relationships with customers nationwide and highlights this through the stories of three regional and national organizations and their member agencies and employees. These profiles focus on the many ways we stayed connected with our clients and their employees and continued to provide superior personal service and support, even as the COVID-19 pandemic impacted the country in 2020. Please take a few minutes to read our customers' thoughts on just how valuable this connection was in helping them to make the most of their retirement plans.
A Year of Transformation
The video from John R. Greed, Chairman, President and CEO of Mutual of America, highlights how the Company's investments in new technologies proved to be of utmost importance last year, when over 1,000 of our employees pivoted quickly to working remotely. He also describes various initiatives the Company is implementing in 2021 to continue to address our customers' needs through our retirement and investment services and to help them build toward a financially secure future.
A Culture of Caring
Last year, organizations of all types—particularly those from the nonprofit sector—were financially impacted by the pandemic at a time when the essential services they provide were needed more than ever. In addition to profiling some of these organizations, the Report also highlights Mutual of America's ongoing support for its clients from all sectors through the Company's culture of caring, giving back and making a meaningful difference in the communities where we live and work.
The Impact of Employee Giving
Mutual of America's Board of Directors also approved a change last year to the Company's normal dollar-for-dollar matching program. Between May and December of 2020, Mutual of America matched $2 for each eligible $1 donated by employees to charitable organizations adversely impacted by COVID-19 or dedicated to social justice causes. This increase enabled employees to make an even greater impact for those in need and was yet another example of our commitment to communities.
Finally, the Report also includes Mutual of America's financial highlights for 2020, plus an interactive map highlighting the Company's ongoing national expansion, allowing us to stay even more connected to our customers.